How we do it

Achieve and establish clear objectives

We will work with you to explore rigorously what you are looking to achieve and establish clear objectives for what you want before we start. This means you can measure how effective the training was so we’re ultimately accountable for delivering results!

We’ll develop a tailored solution underpinned by robust theory so the training will always be effective, relevant and meaningful which in turn ensures engagement and buy-in from delegates throughout.

Fine-tuned to achieve the best outcome

Accomplished deliverers, our trainers can adapt in real time to ensure training is fine-tuned to achieve the best outcomes without compromising pre-agreed goals.

Training events leave delegates inspired, revved up and with the enhanced confidence, knowledge and skills to do better... but in truth it’s easy to go back to work and get drawn into doing our day-to-day tasks just as we did before.

We won’t let that happen!

We’ll support you to ensure the training stays alive and that new practices and ways of thinking become embedded, the uplift in performance will be sustained and will continues to make a real difference.

What our clients say

"I’ve worked with Paul for a number of years now and trust him implicitly to deliver training that really makes a difference. His management development work with both new and established managers is exceptional. He takes absolute ownership of anything we ask him to do and it’s clear that he cares as much as we do about improving the performance of our people."

David Williams,
Middlesex University

"When discussing our training needs, it was clear that Paul quickly understood our challenges and offered ideas that gave me confidence that the training would hit the mark. He’s now worked with us on a number of training initiatives, including support with the introduction of our new appraisal system, management and leadership training and one-to-one coaching for individuals. We get great feedback and I always see improvement in people as a result of the training Paul delivers for us."

Wendy Parry, Head of Training,
E and N Herts NHS Trust

"I have had amazing feedback from the team in terms of how much they enjoyed the day and what they got out of it. The subject of communication among the team is now a hot topic and people are really engaging with that and contributing ideas. I hope you had a good day running it."

Rosie Waters,
Chief Executive Office, CAB

"...like most businesses, customer service sits at the very heart of our success and Paul ran a programme for all 90 employees geared at enhancing further the service we provide. Using real life examples, he raised awareness about the impact of the words we say and the actions we take. Through guided discussion and input from Paul, we all came away with ideas of how we could be just that little bit better and we’re delighted that that has fed through to the experience our customers get from us. An excellent initiative that had genuine impact on our performance."

Mike Pisapia, Sales & Marketing Director,
Grant Instruments