"I’ve worked with Paul for a number of years now and trust him implicitly to deliver training that really makes a difference. His management development work with both new and established managers is exceptional. He takes absolute ownership of anything we ask him to do and it’s clear that he cares as much as we do about improving the performance of our people."
"When discussing our training needs, it was clear that Paul quickly understood our challenges and offered ideas that gave me confidence that the training would hit the mark. He’s now worked with us on a number of training initiatives, including support with the introduction of our new appraisal system, management and leadership training and one-to-one coaching for individuals. We get great feedback and I always see improvement in people as a result of the training Paul delivers for us."
"I have had amazing feedback from the team in terms of how much they enjoyed the day and what they got out of it. The subject of communication among the team is now a hot topic and people are really engaging with that and contributing ideas. I hope you had a good day running it."
"...like most businesses, customer service sits at the very heart of our success and Paul ran a programme for all 90 employees geared at enhancing further the service we provide. Using real life examples, he raised awareness about the impact of the words we say and the actions we take. Through guided discussion and input from Paul, we all came away with ideas of how we could be just that little bit better and we’re delighted that that has fed through to the experience our customers get from us. An excellent initiative that had genuine impact on our performance."