Privacy Policy

Dougal Consultancy is committed to respecting your privacy and protecting your data.

Who are we?

Dougal Consultancy is a UK based training provider.

Any queries relating to our Privacy Policy should be directed to –

Paul Dougal
Dougal Consultancy
63 Clothall Road
Baldock
Herts SG7 6PD

E: paul@dougalconsultancy.co.uk

T: 07825 655067

Why do we collect information?

Dougal Consultancy collects data to enable us to effectively provide the services outlined on this website, i.e. the delivery of training services as described.

What personal information do we collect?

We collect only information that you have provided through the contact enquiry page or from your telephone call to us and subsequent correspondence, which is held for the purpose of allowing us to establish how we can best provide services to help you and your organisation and to then deliver those services.

How do we use your personal information?

We use your personal information to send information about our services, to process booked training events and to inform our trainers and venues of the people attending our courses. We may also use personal information in order to process financial transactions relating to payments and refunds.

With your agreement and where we feel it is appropriate and non-intrusive, we will also use your personal data to send information about other courses and services that we think may be of interest to you.

Why do we process your personal information?

We process your personal information in order to respond to requests for information about our services, to deliver the courses that you have booked, to process payments, to inform venues and trainers of your attendance, to keep a record of your attendance and to collect feedback on our performance.

With your agreement, we also hold and process certain data such as names, work email and work postal addresses to share information regarding the services we provide.

The legal basis for processing data is based around consent, legitimate interest, contract and/or legal requirements.

Who do we share your personal information with?

With your agreement, we share your personal data to allow us to deliver the services and training solutions as agreed.

In order to deliver our courses, it is necessary to share information with our trainers and the venues in which the courses are delivered.

Your financial information, bank details and payment terms are not shared with any third party.

How long will we keep your data for?

We will retain your data for the minimum time necessary to process your bookings or enquiries; or for as long as you continue to give consent for us to hold your data; or for as long as we consider our legitimate interests to persist; or for as long as is legally required, for example because your data is part of a financial record we are required to retain, such as an invoice.

Your personal data rights and how to contact us

Your data belongs to you, and you have the right to access the data we hold, to request a correction to your data or to restrict our processing or retention of your data. Should you wish to contact us in regard to the privacy of your data please contact Paul Dougal using the contact details above.